ApexManage is a Prime Managed Service Provider (PMSP) for IT infrastructure services and has partnered with AssurIT to deliver best in class iSeries Operational & Performance Management, supported by ApexManages Operation Level Agreements and Underpinning Contracts.
Call the platform what you will; AS/400, iSeries, System i5 or Power6, AssurIT has been managing IBM’s favourite mid-range server for a wide range of customers since 1994. All contractual services designed, implemented and delivered by ApexManage will be managed through our Multi-sourcing Governance Framework. The mission of this service is to deliver a comprehensive, holistic service delivery model, where all parties deliver to a common goal of first class customer service.
Tony Over, Head of ApexManage writes “We have carefully chosen service providers to work within this framework to achieve our stated aim. This agile approach to delivering service means ApexManage and the client will select the best service providers to deliver a high-quality managed service to their core skills profile within the overall PMSP. Critical to the success of this model is collaboration, we will select vendors who not only demonstrate skills and experience in their service portfolio, but who also demonstrate an agility and willingness to work alongside other vendors to achieve common goals. AssurIT was chosen as a partner because they meet this requirement and have proven partnering agreements with IBM, delivering similar services”.