Multi-Vendor Hardware Support

Multi-Vendor Hardware Support

APSU has a wealth of experience in the support of solutions provided across multi-vendors. The APSU Resolver Support provides clients with one contract for multiple support agreements enabling clients to take advantage of a single supplier and a single point of contact.

 

Experienced

Single Support Agreement

APSU can supply a Resolver Agreement which will tie-in all of your support agreements into a single support agreement, therefore reducing the number of suppliers you have to deal with.



Designed Solutions

Single Point of Contact

A Resolver Agreement provides you with a single support number to call for all of your support requirements. A single point of contact reduces the various numbers needed to call for support – single call, single ticket.

Managed

Single Renewal Date

Having a Resolver Agreement, reducing the number of support renewals due throughout the year. By taking advantage of this offering, we remove the need for multiple agreements with several renewal dates.


Planned

Single Invoice

Reducing the number of suppliers and support agreements removes the need for lengthy invoice clearance, Resolver Agreement will provide you with a single renewable invoice each year.

 

Annual Audits

APSU will conduct an annual onsite hardware audit to ensure you only ever maintain the inventory which is required to be on support therefore reducing the possibility of paying for unwanted support.

Risk (GAP) Analysis

APSU as part of the annual audit will provide a detailed report showing the audited estate and the risk associated with items not found to be on support. We will provide as part of the report a quotation to bring the at risk inventory back onto support with immediate effect – therefore reducing the risk to your business.

Benefits of Resolver Agreements

By reducing the number of supplier and support agreements into a single contract you will reduce operating costs and increase efficiency, reduce complexity of renewals and simplify support requirements.
  • Comms
    Comms
  • Server / Desktop
    Server / Desktop
  • Printers
    Printers
Multi-vendor support for advanced networks or legacy systems covering:

Allied Telesyn; 
Baystack; Cabletron/
Enterasys;
 Cisco; 
Draytek; Extreme; 
Hewlett Packard; Check Point;
 IBM;
 Juniper;
 Netgear;
Netscreen;
 Nokia;
 Nortel;
 Watchguard; Zyxel and 3Com

Multi-vendor support for Desktop and Server platforms covering:

Servers:
Acer; 
Compaq;
 Dell; 
Fujitsu;
 Hewlett Packard; 
IBM;
 Toshiba; 
Sun and OEM.

Desktops:
Acer;
 Clone;
 Compaq; 
Dell; Fujitsu; Gateway; 
Hewlett Packard; IBM; 
Toshiba; 
Samsung and Sony.

Multi-vendor support for printers covering:

Brother; 
Canon; 
Epson; 
Fujitsu; 
Genicom; 
Hewlett Packard; 
IBM;
 Kyocera; 
Lexmark; 
Newbury Data; 
Oki; 
Panasonic; 
Printronix; 
QMS;
Tally;
 Tektronix; 
Xerox; 
Zebra.

 

Enquire about Multi-Vendor Hardware Support

So that we can engage with you effectively, please click the Enquire button to provide us with some basic information.

 
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