There appears to be no escapewhen there is an IT problem at work
The message will get through somehow!
It's bound to be an incident that needs your immediate attention
And you are not in a position to help,no matter how much you try!
This year, why not have your Power i managed while you are away?
IBM Managed Service Provider expertise
24/7 support from Europe's leading Power i consultants
Flexible Power i managed solutions designed for you
Relax, major incidents are managed
Holiday Cover, OOH or 24/7 Fully Managed Services from APSU
Providing Managed Services for IBM Power i since 1994
APSU has been providing managed services for IBM Power i (also known as iSeries and AS/400) since 1994. Apart from being Europe’s highest accredited Power i consultants and an IBM-accredited managed services provider (MSP), our pedigree on this platform is second to none. With over 160 systems and growing, managed globally from our UK operations centres, we understand the importance of operational consistency, maintaining a high level of service and providing this affordably.
Support is designed to meet your needs, from a Power i technical service desk or out-of-hours monitoring to full 24/7 system management. We can be as flexible as you need us to be.
Chosen by IBM to be a partner of choice for managing IBM clients’ System i, we use these jointly developed IBM processes and procedures to extend first-class support to all our clients.
Managed by Experts
Your Power i will be managed by an IBM Managed Service Provider (MSP). There to support you and ensure your iSeries is available 24/7.
Power i Covered
From procurement of Power i systems and capacity upgrades to Cloud-based services for backup, business continuity and Infrastructure as a Service (IaaS), our services grow as your business needs them.
Our Customers Speak Volumes
APSU provides Power i managed services for companies across all industry sectors, from the burger you eat at a fast food restaurant and the commercial retail giants you shop in, to the largest technology and IT-consulting company in the world. We were chosen because of our specialism on IBM Power i, affordability of services and strength in depth of technical personnel. Our customers are referenceable and would be more than happy to speak to you should you need to seek reassurance before entering into an agreement.
Additional Power i Services
System management for your Power i is not the only area we specialize in on this platform. Never worry about your system backups with our Cloud Power i backup solution; extend this to a disaster recovery service and merge offsite tape storage and disaster recovery into one agreement. Improve your existing business continuity recovery times with high availability or move your production environment to our Power i cloud offering. Be confident that as your business requirements change, APSU can adapt and provide other services to meet your needs.
Complimentary Support Tiers
It helps that in choosing a partner to deliver support services for Power i, you can also have access to technical support in other disciplines. APSU’s expertise extends beyond Power i to a large consultancy pool of skilled engineers providing network, server, Cloud adoption and PCI DSS security. Effectively providing you with a one-stop shop for all your support needs.
APSU’s Power i experts can monitor for critical messages and escalate any problems to your own team or we can run your system overnight and at weekends, ensuring, for example that the batch work runs smoothly and that your back-up completes. We will build our service to your exact requirements to supplement your own resources in the way that works best for you.
We can extend cover to a fully operational 24/7 service, taking care of all aspects of running your AS/400 or iSeries, including System Workflow Control, Storage Maintenance, Problem Management, Preventative Maintenance, Work Management, Performance Management, Change Management, Security Management, System Backups, Monthly Reporting and Service Reviews.
We are able to provide dedicated on-site resources either full-time, for just one or two days per week or as and when you require them. You can enjoy all of the benefits of an on-site staff member without the cost of a full-time head. This is the perfect solution for those organisations that need to replace a member of staff that has left or simply have variable support requirements.
Enquire about Managed Services for Power
So that we can engage with you effectively, please click the Enquire button to provide us with some basic information about your current platform and the strategy goal where our expertise can help you.
“It seems like forever, in fact nearly 14 years, since APSU started providing co-location and a fully managed service with technical support for our iSeries systems. I can say that the duration of our contractual relationship is testimony to the excellent service we receive from APSU. I find that as far as the iSeries is concerned, APSU provides the complete service and manages it very well.”