Reporting to: Director of Annuity Management
Salary Range: Negotiable

Benefits: 23 days paid holiday plus Bank Holidays, Healthcare, Car Allowance.

Maintenance and Contracts Department

The Annuity Management Department is responsible for all aspects of annuity contractual business. The department covers a host of offerings ranging from break/fix hardware maintenance, software support through to hosting and outsourcing. The department provides full pre-sales and technical support to the sales team and provides directly to clients, sales quotations and support. The department is responsible for around 35% of the company revenue through annuity and incremental business.

The Person:

  • Proven sales experience, preferably selling Maintenance and Support Agreements
  • Strong commercial awareness
  • Confident, self motivated and used to dealing with persons, at all levels, in a calm manner
  • Committed, ambitious, innovative and thrives on new challenges and targets
  • Proactive and dynamic
  • Capable of working as part of a team or under own direction as required
  • Conscientious and articulate. Able to produce work to a high standard
  • Strong communication skills, both written and verbal
  • Possess a clear, professional and confident phone manner
  • The Role:

    Working for the Director of Annuity Management, the Client Manager will be responsible for generating additional pipeline from new and existing clients within the annuity management division of APSU. The ideal candidate will be able to enhance existing renewals with additional services to increase client sales revenue. The job will involve considerable interaction and communication with both internal and external customers and therefore requires an outgoing and confident disposition.

    Key Tasks

    • Achieve monthly, quarterly and annual sales gross margin targets
    • Prospecting and creating opportunities
    • Develop relationship and opportunities with clients
    • Produce in-depth value based proposals in collaboration with the Annuity Management Team
    • Participate in direct marketing campaigns to include: calling clients, generating and qualifying opportunities, logging and updating internal information systems
    • Progress sales through a defined sales process to closure
    • Responsible for growing the maintenance and support annuity business revenue
    • Look for new opportunities within the annuity business

    Comprehensive training will be given on all internal and IBM Systems


    • Understanding on annuity revenue stream
    • Knowledge of IBM TSS business, IBM Software and Multivendor Support
    • Experience of working in a small business team would be an advantage
    • Clean driving licence imperative

    Ref: JD1809

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    Please submit your CV and covering letter detailing your relevant experience to

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    APSU is committed to being an equal opportunities employer. Our employment policy aims to ensure that staff are employed on the basis of ability and the requirements of the job and that no job applicant or employee receives less favourable treatment because of race, religion or religious belief, colour, nationality, ethnic origin, gender, marital status, sexual orientation, disability or any other grounds which are unjustifiable in terms of equality.

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