A single solution for managing multi-vendor hardware and software maintenance
The Technical Support Appliance (TSA) is designed to improve availability of IT environments, streamline hardware & software asset management, ease support-contract reconciliation and reduce gaps in support coverage.
TSA can help improve operational efficiencies in the following areas:
Minimal management need: reduces inventory management overhead through a single-solution
Reduce the demands on in-house resources focus, using them for core business tasks instead
Helps to reduce costly downtime, increase IT availability, and prevent future disruptions.
TSA also supports inventory discovery for multiple vendors Including Cisco, HP, Oracle, Dell, Juniper, NetApp, and EMC.
We work closely with IBM to provide select technical support services bundled with the TSA solution, allowing you to take advantage of on-going proactive support backed by Industry leading knowledge. We provide technical Support Services for IBM Hardware & Software, as well as Multi-vendor environments.
In partnership with: